PRIVACY POLICY

At Kult Productions (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.kultprod.com and when you engage with our services.

1. Information We Collect

When you interact with our website or services, we may collect:

Personal Information: your name, email address, phone number, and billing details when you make an inquiry, purchase a service, or sign up for updates.
SMS Information: when you provide your phone number, we may use it to send service updates, marketing messages (if opted-in), and cart reminder notifications.
Non-Personal Information: such as browser type, IP address, device information, and usage data collected automatically through cookies or analytics tools.

2. How We Use Your Information

We may use the information collected to:

Provide and improve our services.
Respond to inquiries and communicate with you.
Send marketing communications and SMS reminders (only if you have opted in).
Send cart abandonment reminders if you leave items in your cart without completing checkout.
Analyze website performance and user behavior.
Comply with legal requirements.

3. SMS and Abandoned Cart Policy

Cart Tracking: Kult Productions’ website uses cookies and/or plugins to help keep track of items you place in your shopping cart, including when your cart is abandoned.
Reminder Messages: This information is used to determine when to send cart reminder messages via SMS.
Data Sharing: SMS opt-in data and consent will never be shared with or sold to non-affiliated third parties.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

Track abandoned carts for reminder purposes.
Enhance your browsing experience.
Analyze traffic and improve functionality.
Deliver relevant advertising.

You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with:

Service Providers who help us operate our business (e.g., hosting, analytics, SMS delivery, and payment processors).
Legal Authorities if required by law or to protect our rights.

Important: This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing emails or SMS at any time.
Request a copy of the data we hold about you.

To exercise these rights, contact us at: hello@kultprod.com

8. Location Tracking and Location-Based Services

If you enable location-based services when interacting with our site or campaigns, we may collect your approximate location to provide relevant offers or services. Location data is only used for these purposes and is not sold or shared with third parties.

9. Children’s Privacy

Our services are not directed at individuals under 13 years of age, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kult Productions

Email: hello@kultprod.com

Website: www.kultprod.com